Leadership & Mastering Performance Management
April 12 - 16, 2010
Urbana IL
8:00 am - 4:00 pm
Non-Member Tuition: - 0 -
Co-host: Champaign Police Department
Leadership and Mastering Performance Management is a "high energy" forty-hour
course focusing on first line supervisors and middle managers. It
introduces The Leadership Test and The Six Layers of Success as tools that will
improve management and leadership skills. There is an emphasis on defining
the difference between leadership and management and identifying their separate
skill sets. Practical tools are provided that will assist students work
more effectively as developers with their employees, both as individuals and as
a team.
Topics include:
Policy and Organizational Dynamics
Systemic Approaches for Training and Policies
Assessing Potential Liability Exposure
Leadership Skills for the "Ultimate Supervisor"
Developing and Empowering Subordinates
The Art of Redirecting, Rewarding & Reprimanding
Interpersonal Communication & Motivation
Four Reasons for Officer Performance Failure
Using "The Leadership Test" for Better Decision Making
Solving Relationship and Productivity Problems
Performance Evaluations that Work
Understanding the Civil Court "Battlefield"
Five Steps to Developing Competence
Conducted by: Northeast Counterdrug Training Center
(NCTC)
Instructor:
William S. Westfall
Registration Information
